The guardian of users’ rights

The Users’ Committee of the Centre Jeunesse de la Montérégie

Informs users, supports them in their processes, and defends their rights.

The Users’ Committee of the Centre Jeunesse de la Montérégie is an independent organization whose mission is to inform, promote, and defend users’ rights. In addition, the liaison agent can assist you and accompany you during any meeting with your case worker.

Stay connected with the Users’ Committee

Follow our Facebook page to keep up with important updates, our monthly messages, activities, upcoming meetings, and more.

Supported & informed users

The Committee provides support tailored to each user’s situation. Depending on the context, it offers information, guidance, and assistance with the steps to be taken. Its goal is to deliver comprehensive services that adequately meet the needs of users.

Information request

Anyone seeking information about the services offered by the Centres jeunesses de la Montérégie can contact the Users’ Committee. We respond to all requests within 24 to 72 business hours, by email or by phone.

Promotion & protection of rights

The Users’ Committee of the Centre jeunesse de la Montérégie operates at all levels of youth protection (DPJ) to ensure users’ rights and responsibilities are respected. It also takes part in various committees to represent users and help improve service quality.

Support & guidance

Anyone receiving services from youth centres has the right to be accompanied by the Committee’s liaison agent during meetings with their case workers, at every stage of the youth protection process.

Explore the different sections of our site

Our website includes several sections designed to provide clear and accessible information. You will find details about your rights and responsibilities, our publications, and the resources available to you. Take the time to explore each section to better understand our role and the services we offer.

Need information or support from a liaison agent?

Whether you are looking for guidance, want to better understand your rights, or wish to get involved as a member, the Users’ Committee is here to support you. Every request is handled with care and confidentiality. Contact us to learn more or to speak with a liaison agent.