The guardian of the rights of users
Anyone wishing to receive information about the services offered by the Centre Jeunesse of Montérégie can contact the Users’ Committee. We answer all requests within 24 to 72 hours by email or by phone.
The Users’ Committee of Montérégie Youth Centre is working on all levels of the Department of Youth Protection (DYP) to ensure that users know their rights and responsibilities. The Users’ Committee is often called upon to sit on various committees and sub-committees in order to make the voice of users heard in the search for continuous improvement of the quality of service in the Youth Centre.
Any person receiving services from Youth Centres has the right to be accompanied by the liaison officer of the Users’ Committee at various meetings with their stakeholders at all stages of the youth protection process.